Delete your BusBusGo account
You can have your BusBusGo account and its data deleted at any time. There is no form to argue with and nobody will try to talk you out of it.
How to request deletion
- Email corvas.official@gmail.com from the address you signed in with.
- Put “Delete my BusBusGo account” in the subject line. The link above fills it in for you.
- If you also want specific sighting reports removed, say so — otherwise they stay in the community record, anonymised.
We reply within 7 days and complete deletion within 30. Sending from the account's own email address is how we confirm it is you, so we do not have to ask you for anything else.
What gets deleted
| Data | What happens |
|---|---|
| Your account | Deleted, including the email address and display name held by Firebase Authentication |
| Your alias and contribution totals | Deleted |
| Live position while tracking | Already gone. It is deleted the moment a tracking session ends and is never retained, so there is nothing left to remove |
| Sighting reports you submitted | Detached from your account. Deleted entirely if you ask — see step 3 above |
| Crash reports | Expire on Firebase Crashlytics' own schedule, currently 90 days. They carry no account identifier |
Why reports are handled differently
A sighting report is something other passengers relied on to decide whether to wait for a bus. Removing every past report by default would quietly rewrite the community record that made the app useful, so the default is to anonymise rather than erase. If you would rather they were deleted outright, say so and they will be.
You do not have to delete your account to stop sharing
Location is only ever shared while a tracking session is running, and stopping ends it immediately. You can also revoke the location permission in Android Settings and keep using the app to look up buses. See the Privacy Policy for the full detail.